Job Profile

Head of Communications – 40422

up to £80k plus benefits / year
central London

Our client is a the UK’s No 1 rated home insurer.  They win awards for their services and for innovation.  They have quickly grown to be on of the top home insurance providers in the UK.

Working here is going to be challenging and demanding, but it will also be creative and collaborative.  You’re going to be rolling up your sleeves on occasion, but you will also need to be able to bring new ideas and thinking.  You absolutely will not be bored here, ever!

It’s a great place to work.  There’s a friendly, social culture and they retain the positives of being a small company!

It’s a broad role covering marketing, content and email.

Management of team members, including prioritisation and  planning. .  Lead, motivate and inspire your direct and indirect reports to achieve both individual and team performance. Coach and develop your direct reports  Support the business by leading change management e.g., product, comms, website changes etc. Develop and deliver non-paid social media strategy to engage customers Management and optimisation of review websites Ownership of print relationships  Ownership of assets Act as brand custodian, enforcing consistency for brand and tone of voice Creation and optimisation of all internal and externally facing assets. Transactional and non-transactional comms management Develop and deliver strategy for campaigns Communicating campaign performance to wider team Management of our CRM database and email service provider
Ability to motivate, inspire and engage a team to achieve outstanding results.
Ability to interpret MI data and manage performance.
Ability to coach and provide effective meaningful feedback.
Excellent communications skills both written and verbal.
Ability to work under pressure and to targets.
Ability to adapt to changes within a fast-paced working environment.
Be self-motivated with a natural desire to achieve.
Good organisational skills both for self and managing a team.
Effectively plan and manage their own time.
Ability to manage own state and impact on team.
They’re ready to hire, so send through your CV and we can get the process started.

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